Managing Challenging Behaviour - Dynamic Training 
Promoting Positive Learning Motivation & Change  
Tackling the NEETs problem 
Continuous Professional Development  
 
Youth Crime and Anti-social Behaviour  
‘Prevention – A Philosophy for Change' 
 
Background  
 
The following brief paragraphs outline proposals for a change in philosophy in order to help prevent youth crime, anti-social behaviour and re-offending rates. The proposals are set against the underlying social and economic situation which has seen the growth of an increasing gap between those who have and those who do not.  
 
Introduction 
 
While youth offending and anti-social behaviour by young people continue to cause public concern and debate, insufficient attention has been given as to why young people behave as they do and what needs to be done to address it. Instead, there has been a steady shift of opinion (often driven by ill informed sections of the media) towards applying greater levels of punishment and control in the expectation that this will promote positive change.  
 
The reality is that patterns of anti-social and criminal behaviour and long-term unemployment can only be interrupted by tackling the underlying causes. That is, until people are treated as unique individuals and it is understood that such behaviour is triggered by emotional, human and criminogenic needs, little will change. Punishment and threats by themselves fail to meet these fundamental needs and increasingly demoralises and de-motivates, re-enforcing personal self-doubt, fear and confusion, thereby perpetuating the situation. 
 
It is advocated that education, housing and work are key factors in reducing such behaviour. Whilst undeniably true, it is not that simple. As re-offending rates and anti-social behaviour figures show, more fundamental needs are central to the process of individuals engaging in education, work and managing their personal lives. Until these are addressed, little will change.  
 
Without a change in philosophy and approach, anti-social behaviour, social and academic exclusion and re-offending rates will continue to rise. Prisons will become increasingly overcrowded and rehabilitation more difficult to achieve.  
 
Between 1995 and 2009 the prison population in England and Wales grew by 32,500 or 66% 
Home Office 
 
Issues associated with drug misuse, mental health, social mobility, long-term unemployment and the fear of young people will continue to promote a growing fragmentation within our communities. We will also continue to waste vast sums of money and human resources.  
“If we don’t change our direction we are likely to end up where we are headed” 
Chinese Proverb 
 
Promoting Respect and Personal Development  
 
Repeated research has shown that, owing to a wide range of negative personal experiences, the majority of disengaged young people lack the essential motivation, life skills, education, sense of self-efficacy and support to change. As a consequence they become dispirited and particularly challenging, displaying varying levels of disruptive behaviour, anger, frustration and disengagement. Many adults struggle to understand why.  
 
The demonising of young people by sections of the media has tended to promote fear and an expectation that the majority of young people are bad and dangerous. Adults, particularly older people, are increasingly less likely to listen and engage with challenging young people. There is a growing communication breakdown. Young people often engage in behaviour that gets them into trouble precisely because they believe that the ‘adult world’ doesn't listen to them, or take seriously the problems that they perceive they face. This has been one of the most common reasons given when young people were asked why they carried knives ¹. As a result, young people are often being left to find their own way, frequently floundering, making mistakes and inevitably having to face the consequences of yet more failure.  
 
In other words, in the absence of adults to turn to when faced with difficulties, they look to each other for support. In this situation, evidence suggests that they are three times more likely to commit crime. Despite this knowledge, insufficient recognition and effort is given to address these critical issues. 
 
The challenge of trying to facilitate change in behaviour is also causing increased stress and anxiety amongst parents and professionals. Often criticised and depicted as failures themselves, many simply go through the motion, give up responsibility, or change jobs. The inevitable family breakdown, financial costs and lack of continuity in work with young people undermine the wider effort. 
¹ David Wilson - Professor of Criminology BCU  
 
“The truth is that change is easier to talk about than it is to do. Execution is vital, and willingness is crucial” 
Valeria Maltoni - The Myth About Change 
 
To promote change, there must be a fundamental belief that everyone (staff, parents and young people) have worth and, notwithstanding those with profound learning disabilities, a capacity to change. That said, change is hard for everyone, often involving what are perceived to be significant losses – relationships and personal comfort zones. For many, both young people and adults, change can be so frightening that without intensive support, guidance and encouragement, they will resist what they see as a difficult and often painful process of moving on in their lives. Change involves a holistic understanding of the whole person, particularly the intrinsic links between our thoughts, feelings and behaviour.  
 
Change the ‘thinking’ and the ‘feelings’, change the ‘behaviour’ 
CBT - Royal College of Psychiatrists  
 
Each of us is made up of differing interdependent parts - physical, mental, emotional and spiritual elements. What happens to one part has a direct impact upon the others. In parallel with this is the need to constantly interact with everything else in our surrounding environment. To achieve maximum well-being and an integrative place within society, everything must function at its best. If adults and professionals find this hard, how difficult must it be for young people lacking skills, confidence, support and a basic of sense of self-worth? 
 
Most of us have been fortunate to have grown up in a supportive and successful environment, the influences of which have helped to shape the way we are. For those who have not known such experiences, they are beyond their immediate comprehension. Yet we assume they understand and talk about such issues as though they do.  
 
Critically, the lack of family support, poor education and well being, limited horizons and low sense of self-belief often result in some young people turning to the very things that keep them from realising any dreams and ambitions they may have; their reality is they know of nothing else. They become trapped in the cycle of a dysfunctional family life, unemployment, substance abuse and crime, living on the streets, sofa surfing or in prison. Their behaviour is a direct reflection of their associated thoughts and feelings at the time.  
 
"You cannot speak that which you do not know. You cannot share that which you do not feel." 
Jim Rohn - Minority Peace Corps Association 
 
Similar weaknesses exist between and within the associated professions – poor communication and understanding of other’s roles, competition, control and power, a lack of training and personal insecurities, all limit effective work. 
 
Whilst not advocating that prison does not have a role for those who pose a danger to society, or that young people should not take responsibility for their actions, for the majority, greater levels of punishment and control fail to address the most fundamental human needs. To promote change, people need to experience a new and positive journey, learning to take responsibility with support and encouragement that was so conspicuously absent before and which most of us take for granted. 
 
Attitudinal Change and Capacity Building 
 
An Oppositional Stance 
 
“Many offenders are not ignorant to start with. Rather they choose ignorance because it shows how forceful they can reject being told what to do by someone who doesn’t understand where (to use the parlance) they are coming from” 
Lynsey Hanley  
 
Helping young people to change and achieve more productive lives is difficult work demanding understanding, empathy, patience, a range of interpersonal skills, personal confidence and time. All involve 'tough soft’ skills that address the thinking, feelings and the behaviour, all serving to motivate individuals towards taking increased responsibility for their lives.  
 
Critically, it is about providing a safe environment which challenges and supports change. It is a process requiring meaningful communication, relationships with mutual respect, trust and understanding, recognising how a young person’s experience to date, their perceptions, expectations, personal beliefs, fears and attitudes impact upon their behaviour. Importantly, it is about staying outside of the ‘drama’ and emotions that inevitably arise.  
 
Embracing change is hard for us all, often involving a prolonged process of personal commitment, acceptance of responsibility, choices, overall personal well-being, the making of mistakes and dealing with setbacks. Setbacks must be viewed as temporary, with an acknowledgment that mistakes can and will be made (we all make them), but equally, they can be overcome. When viewed in this way, change can begin. The returns for the young person, those undertaking the work and society as a whole can be enormous. 
 
To facilitate such a process, those responsible for doing so often need to experience personal change themselves. Helping them to look at their own perceptions, responses (thoughts and feelings and behaviour) enables them to approach the task in a more open and congruent way. Through this personal learning they are more able to guide and empower others towards achievable goals and outcomes, encouraging them to celebrate their lives rather than losing them. Regrettably, as it stands, such staff training is often conspicuous by its absence, or at best inadequate. Instead the tendency is to rely upon punishment and retribution, written procedures, targets and bureaucratic ‘managerialism’, none of which address the underlying needs or causes. 
 
“I didn't say it would be easy; I just said it would be the truth.” 
Morpheus 
 
Alternative Provision 
 
Enhanced Community Orders 
 
As outlined above, to promote the necessary change, offenders need to gain a new personal understanding of life’s opportunities, opening their minds to positive personal thoughts and feelings. For some, this training could be provided as part of an enhanced community training order and involve Restorative Justice, team and individual work as part of voluntary programmes within the community, physical activities (sport, outdoor education, Community Sports Leaders Award), courses in basic and life skills education and planning for work. Some delivery of this kind is already being provided; however, with increased investment and development, it could be more effective.  
 
The Intermediate Training Centre 
 
For the more persistent offender it could be part of an intensive 3 month residential programme within small ‘open’ centres (up to 20 trainees (offenders) in each), remote from any negative influences and peer pressures. Trainees would be referred to the programme as part of their sentence plan, either as an alternative to custody or on licence at the end of a custodial period.  
 
All referrals would be preceded by a series of motivational interviews delivered by trained staff. These could be undertaken in the community or, if required, in prison. Potential trainees would be assessed and helped to recognise the benefits of the training and their responsibilities as part of the process – the start to changing the thinking. 
 
This concept for ‘change’ is seen as a situational, relationship and environmental approach, through personal development, learning and ongoing support.  
 
 The ‘situation’ would encourage a sense of purpose, looking to the future and letting go of the past.  
 
 The ‘relationship’ would promote a sense of trust, respect and open communication between trainees and staff, with role modelling and mentoring leading to increased levels of personal responsibility.  
 
 The ‘environment’ would be one of safety and security, where an individual is able to explore and feel positive growth through experience, creativity and achievement, without further condemnation, failure or abuse.  
 
Programme Delivery 
 
Skilled motivational trainers, teachers, support staff and volunteer mentors would deliver an experiential and intensive ‘journey of change’, encompassing personal development, education, Restorative Justice and life skills training. The syllabus would include a range of activities that would enable trainees to recognise the impact of their former offending behaviour, rationalise their thinking in more positive way, grow in confidence and self-esteem and gain a range of life skills and qualifications. Importantly, it will allow them to feel better about themselves and their potential to change their lives. On completion, trainees would be supported back into their community by both paid staff and volunteer mentors, helping them to access work or further training.  
 
Example 
 
In June 2000 I established a charity in Devon called C-FAR. For nearly 5 years it provided the type of environment and training outlined above. Despite limited budgets, C-FAR reduced re-offending by over 40% and saved the tax payer many millions of pounds. Regrettably, owing to a lack of CJS funding support, in April 2005 it was forced into voluntary liquidation.  
 
Voices of Desistance - C-FAR’ 
 
An ethnographic study entitled ‘Voices of Desistance - C-FAR’, by Professors David Wilson and Julian Killingley, Birmingham City University, provides a comprehensive insight into the C-FAR programme and how the trainees (offenders) felt about their experience. The full report can be read at http://www.lifechangeuk.com/reports-evaluations/ . 
 
Trainee G said - “The buzz that I've got from here and learning about myself is far better than the buzz that I've ever got off crack, far better. And I haven't got time for a start and you're not aware of what I've been dealing with, but if you can understand how far I've come in myself, I just feel like a new person. It's that strong and that's what C-FAR has done for me.” 
 
Cost 
 
In 2005, C-FAR cost £16,000 per person for a 3 month residential course and 9 months support back in the community. In the long term, when compared with the cost of prison, re-offending, police, courts, probation, victims, unemployment and long-term benefits payments, such costs are more than justified.  
 
Summary  
 
To improve the quality of preventative work and the reduction of offending and anti-social behaviour, we need to see a radical change in a shared understanding and philosophy to the task, enabling offenders to appreciate the impact of their actions as well as providing them with the skills, confidence and belief they can change.  
 
Those working with marginalised groups deserve and must be given the leadership (vision), training, resources, encouragement and support to do the work.  
 
• Train the trainers so they are motivated, empowered, emotive and able to do their jobs effectively. 
 
• Establish real programmes (such as C-FAR) that provide the right environment for the young people to learn new skills and experience real personal change. 
 
Without such change, both professionals and those committing crime and anti-social behaviour will continue to think, feel and behave as they always have done; nothing will change.  
 
“Powerlessness corrupts because it crushes our sense of what is worthwhile and possible” 
Michael Lerner – American Psychotherapist 
 
 
 
 
 
Trevor Philpott OBE FRSA 
Director Life Change UK 28th Nov 09 
 
Copyright © Life Change UK 
 
 
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